Returns + Exchanges

Returns & Exchanges Policy

We want you to love your jewelry. Due to the nature of our products and hygiene considerations, please carefully review our policy below.

1. Exchanges Policy

We offer up to 3 exchange opportunities per order if you are not satisfied with your jewelry.

✔ You may exchange items for another product of equal or higher value
✔ Items must be unused, unworn, and in their original packaging
✔ Exchange requests must be submitted within 30 days of receiving your order

Any price difference must be paid by the customer.

2. No Refund Policy

Please note:

❌ Orders are non-refundable
❌ We do not offer cash or card refunds

This policy allows us to maintain fair pricing and product quality for all customers.

3. Exchange Conditions

To be eligible for an exchange:

• The item must be returned in its original condition

• The item must not show signs of wear, damage, or alteration

• Original packaging and any complimentary items must be included

We reserve the right to refuse exchanges that do not meet these conditions.

4. Shipping Costs for Exchanges

• Customers are responsible for return shipping costs

• Shipping fees are non-refundable

• Any customs duties or taxes are non-refundable

5. How to Request an Exchange

To initiate an exchange, please contact our customer support team with your order number and reason for exchange.